• Research Projects provide ongoing, full-service genealogy research conducted by our experts and include a FOREVER Family Tree.
• Coaching Projects provide ongoing guidance, training, support, and resource recommendations to empower YOU with the skills and resources to chart your unique, hands-on genealogy journey.
• Consultations are one-time meetings to discuss a specific brick wall or research challenge.

You may purchase a Project at any time! However, the research will begin the full month following your purchase. For example:

Project paid for on January 1st:
Project begins in February

Project paid for on January 31st:
Project begins in February

We understand that life happens and you might need to skip a month. We can accommodate this but with a few caveats:

• We cannot pause your billing. Your Project will then be out-of-sync with your billing unless and until we can catch up on those hours.
• We will do our best, depending on staffing, to increase the monthly Research or Coaching time to make up for the missed hours to get your billing back in sync with your Project time. You will not lose out on any hours you have paid for.

Absolutely! During the final month of your Project Plan, you will receive an email from the FOREVER Genealogy Team with the option to easily renew your Project and continue.

Yes. However, once a paid Project month has begun, it is not possible to cancel or obtain a refund for that specific month. If you decide to cancel the remainder of your subscription, your Project will cease, and you will not be auto-billed for those future months. Manage your recurring payments.

Gift Certificates and FOREVER Club Dollars cannot be used for FOREVER Genealogy services. However, FOREVER Club Members will save 5% on your FOREVER Genealogy payments!